Reseller terms

These Terms govern the resale of Via Hype services through the API, on the viahype.store website. They supplement the Terms of use, which still apply, and the Privacy policy. Accepting these Terms is a condition for API access.

1. Access and responsibility for your customers

• To request access, create an account and submit a reseller request in the dashboard. Access is granted by Via Hype. Once approved, the reseller creates and manages its keys in the dashboard.
• The reseller sells the services on its own site or app, under its own brand and prices, and is responsible for its own customers: sales, support, refunds, data handling and how they use the services.
• The reseller may not present itself as Via Hype or use the Via Hype brand without permission.

2. Prohibited uses and suspension

All prohibited uses in the Terms of use (section 7) apply to the reseller and its customers.

In case of abuse or complaints, Via Hype may at any time refuse orders, suspend a key or suspend the reseller's access. All other measures in the Terms of use still apply.

3. Balance, prices and orders

• The API uses a prepaid balance, with no credit. Each order is debited from the balance when it is created; without enough balance, the order is refused.
• Top-ups are made on the website, in crypto through the payment service, in the account currency, with the same minimum and maximum amounts and payment rules as the Terms of use (section 3).
• The API uses its own reseller pricing, returned in the service list. They may change without notice; an order already created keeps the price at the time it was created.
• Minimums, maximums and conditions for each service are the ones returned by the API. Orders outside these limits are refused.

4. Progress, drops and refunds

• The reseller checks order progress through the API, including how much is left to deliver.
• An order confirmed as cancelled or failed has its amount returned to the balance. On partial delivery, the undelivered part returns to the balance, in proportion.
• Drops after delivery follow each service's refill rules (Terms of use, section 5).
• Blocks or restrictions applied by other platforms follow the risks described in the Terms of use (section 8), subject to statutory rights.

Use refill with order and query refill_status with refill. The option period starts at completion; at most one request per 24 hours with none already in progress. Contact support when unavailable. Cancellation remains unavailable through the API.

5. Usage limits

The API applies request and order limits per key. The values are in the documentation and may be adjusted per reseller. The reseller must respect these limits and the API responses, including wait instructions when given.

6. Personal data and security

• The reseller must not send end-customer personal data to the API, such as name, e-mail, phone number or tax ID. Send only the link and the fields needed for the option, such as quantity and, where applicable, comments.
• The reseller is the controller of its own customers' personal data and is responsible for the applicable data protection obligations.
• The reseller must keep its keys safe. Keys must stay on the server, never in the customer's browser or app. If a key is exposed, revoke it in the dashboard, generate a new one and notify Via Hype.

7. Changes to these Terms

We may update these Terms, marking each update with a new version and date. When a change is relevant, we will notify you by e-mail before it takes effect.

8. Governing law and contact

These Terms follow the laws of Brazil and the jurisdiction of the courts of the consumer's place of residence, as set out in the Terms of use (section 12), without displacing mandatory consumer protection rules in the customer's country of residence.

Questions, access requests or complaints: hello@viahype.store.